Darian Everding manages London Underground, a craft beer and whisk(e)y bar in Ames, IA.
Post-pandemic the London Underground has invested in staff systems to make sure everything runs smoothly—stuff like staff messaging apps, learning/training policies, and checklists.
That last one has been huge. Darian has created a robust checklist system that allows London Underground's staff to be more accountable to one another and the business as a whole, and it's also allowed them to be less frantic around shift changes, which has made a very big difference.
Read on to learn how Darian thinks about checklists and to download opening and closing checklist templates!